Site FAQs

What if I create an account, but I don't get a confirmation email?

If you create an account and you do not receive a confirmation email, please let us know by clicking Contact Us at the bottom right of any Illinois Legal Aid Online page.

  1. Click Request type.
  2. From the drop down menu, select I have a question about my account.
  3. Enter a title, a description, and your email address.
  4. In the description, be sure to include details about when you created your account and the email address that you signed up with.

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